Prioritization
A Top10 customer to please, a category to prioritize, we are here to leapfrog the bottle neck
Prioritize the topic of the day
Phedone extract in quasi-real-time the most important topics
Filter with indexes to extract the most impactful problems to solve
Generate smart reports, relevant accross the organisation
Automatically tag to route to the expert
Focus the right team
Phedone cross-check similarities with our unique analysis to identify authors synergies
Identify your customer's common problems (customers sharing common feedbacks)
Route automaticaly
Enpower the expert team in a record time
Leapfrog the bottleneck
Our classification is quasi-real-time to increase your customer satisfaction
Reduce the analysis time, save weeks of manual analysis
Automatically tag and route to the team who will really solve the problem
Reduce your resolution to increase your customer satisfaction