Diabolocom acquires Phedone, a stepping stone for your customer relationship with generative AIs

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Sentiment analysis

Analyze positive and negative mentions about your business

On each feedback

We provide an insight into the emotion reflected within the feedback.

Sort by the tonality of feedbacks

Filter negative or positive opinions

Put yourself in your customers' shoes and mine their opinion to tune your support in a record time

On all feedbacks at once

Phedone computes an overall sentiment analysis across all your corpus

Visualize categories and themes that are the most negative and positive

Identify changing emotion on categories

Take a new perspective from our unique combination of analyses