Sentiment analysis
Analyze positive and negative mentions about your business
On each feedback
We provide an insight into the emotion reflected within the feedback.
Sort by the tonality of feedbacks
Filter negative or positive opinions
Put yourself in your customers' shoes and mine their opinion to tune your support in a record time
On all feedbacks at once
Phedone computes an overall sentiment analysis across all your corpus
Visualize categories and themes that are the most negative and positive
Identify changing emotion on categories
Take a new perspective from our unique combination of analyses